Mystery Solved, Mostly
Greetings to everyone.
Ever wonder what happened to the data from Xavier's first Pulse Ox study, the study where Apria "lost" the data (actually, Apria claimed there was no data even though Xavier spent 18 hours on the device)?
It all started with Rebecca wanting to pin Apria down on a time to come collect their oxygen tanks. We knew it would be today, but that's about it. Finding what she thought was Apria's number on one of our receipts (the receipt for the meter used in our first Pulse Ox test--the one with "no data"), Rebecca called.
The number was not Apria, but a family in Thornton. They have a three year old who was scheduled for a Pulse Ox study in the same timing as Xavier. In speaking with the family, Rebecca learned Xavier's results were applied to their son. We also learned that their son was admitted to the hospital with pneumonia because of the mix up.
The family have been battling insurance and Apria over this, saying the Pulse Ox data was not correct and it should have indicated a problem. Insurance is denying claims because of the data. Apria denies there was a mix up in the meters. The family even have a lawyer on the case to help.
As it turns out, we have the carbon of the work order, the one signed by Rebecca when she drove in to pick it up. (Apria would not deliver the meter to our house because our insurance would not pay for a delivery. Yet, Apria sent us by special courier the second meter and sent a courier to pick up the meter. We thought then the special courier was because they "lost" the data the first time and didn't want to lose it again).
The carbon actually has the family's name on it (names we thought were doctors at the pediatrician's office we haven't met yet). Rebecca gave the work order number to the husband and he went down to Apria armed with this knowledge.
So, Xavier's data was not lost, just applied to the wrong baby. Rebecca and I think the reason Apria claimed no data was available from Xavier's oximeter was because the meter never got rented out, yet was still assigned to Xavier.
We are praying that Father will heal this family's son and restore the family's expenses. We believe this case of calling "the wrong number" was really God moving to make things right.
Awesome is our God. We thank you for your prayers, which touch lives we don't even know about, yet we are connected to by unseen threads.
